Privacy Policy

1. Who we are

Japanese Walking Institute is operated by Simone Salvai, Italy ("we", "us", or "our"). For privacy questions or requests, contact us at meretyofficial@gmail.com.

2. Information we collect

Depending on how you use the website, we may process:

• contact information, such as your name and email address;
• order and transaction information needed to provide your digital purchase;
• messages you send to customer support;
• technical and usage data, including device, browser, IP address, pages visited, and interaction events.

Payment details are collected and processed by Shopify and its payment providers. We do not receive or store your complete card details.

3. Why we use your information

We process personal information to:

• complete purchases and deliver digital products;
• send order, access, service, and support communications;
• respond to questions and manage refund requests;
• protect the website, prevent fraud, and comply with legal obligations;
• measure website performance and advertising effectiveness where consent is required and obtained.

Our legal bases may include performance of a contract, compliance with law, legitimate interests, and consent.

4. Cookies and Meta Pixel

The website uses technologies such as cookies and the Meta Pixel to measure visits and actions including page views, cart activity, and checkout initiation. Meta may receive device and interaction data and process it under its own privacy terms. Where applicable, non-essential tracking should only operate after valid consent. You can also manage cookies through your browser and advertising preferences through Meta.

5. Service providers and international transfers

We share information only as needed with providers supporting the website, checkout, payment processing, digital delivery, communications, analytics, security, and hosting. These may include Shopify and Meta. Some providers may process data outside the European Economic Area using recognized safeguards where required.

6. Retention and security

We retain information only for as long as necessary for the purposes above, including tax, accounting, dispute, and legal requirements. We use reasonable organizational and technical measures to protect personal information, but no online system is completely secure.

7. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to processing, and may withdraw consent at any time. You may also lodge a complaint with the Italian Data Protection Authority or your local supervisory authority. To exercise a right, email meretyofficial@gmail.com.

8. Children

Our products and website are not directed to children under 18, and we do not knowingly collect their personal information.

9. Changes

We may update this policy when our services or legal obligations change. The date above indicates the latest revision.